HAVE QUESTIONS?
Frequently Asked Questions
WHERE IS MY ORDER BEING SENT FROM AND BY WHICH COURIER?
All orders are sent out from Noida, India via Bluedart courier for domestic and DHL for
international courier.
WHERE ARE THE GARMENTS MADE?
All items are made in India.
HOW LONG WILL MY PARCEL TAKE TO ARRIVE AND HOW MUCH DOES SHIPPING COST?
- Standard domestic deliveries usually take 3 - 5 business days, depending on the destination. Shipping costs within India above INR 5000/- and above is free(inclusive of GST).For all other orders, including orders containing sale items, there is a shipping cost of INR 150/-.
- International shipments usually take between 4 - 8 business days depending on the destination, providing there are no customs hold ups. Shipping costs for overseas parcels are at actuals. The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
Please note during sale periods there may be an additional delay in order processing times and therefore shipping time frames may vary.
Shipping fees are subject to change without notice.
HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you will receive an email containing your tracking number to track your package.
CAN I RETURN MY ITEM(S) IF IT'S WRONG SIZE, STYLE AND COLOR?
Please refer to our ‘Returns & Exchanges’ policies for information.
WHAT IF I CANNOT THE SIZE I AM AFTER?
If the size you are after is not displayed on the website, then unfortunately it means that we have sold out of that particular size. You are welcome to contact us to see if we will be restocking the item or to see if we can suggest a similar style that suits your needs.
CAN I GET CUSTOMISED OUTFIT ACCORDING TO MY THEME OR COLOUR?
YES, If you are looking for any customisation then you are welcome to contact us to see if it will be done or if we can suggest a similar style that suits your needs.